Shipping Policy
At Maambe Creations, we are committed to delivering your orders safely and on time. Please read the following shipping information before placing your order.
1. Shipping Availability
We currently provide delivery across India, subject to the availability of courier services at the delivery address provided by the customer.
2. Order Processing
Orders are processed after successful confirmation of the order.
We generally process and dispatch orders promptly after receiving the order.
3. Shipping Charges
Normal shipping charges are applicable to orders and will be displayed during the checkout process before you complete your order.
Any applicable free-shipping offer will be clearly mentioned on our website.
4. Delivery Time
We generally aim to deliver orders within 3 days after dispatch.
Delivery time may vary slightly depending on the delivery location, courier service, weather conditions or other circumstances beyond our control.
5. Cash on Delivery (COD)
Cash on Delivery (COD) is available for eligible orders and serviceable delivery locations.
COD availability will be displayed during checkout based on the delivery address and order details.
6. Order Tracking
Once your order has been dispatched, tracking details will be provided where available.
You may use the Track Your Order facility on our website to check your order status.
7. Delayed Delivery
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, transportation issues, courier delays, public holidays or other circumstances beyond our control.
8. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact details.
Maambe Creations will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
9. Delivery Issues
If you receive a package that appears damaged, tampered with or has any other delivery-related issue, please contact us as soon as possible with your order number and relevant photographs.
We will review the issue and assist you accordingly.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us through our Contact Us page.
Thank you for shopping with Maambe Creations.